Know Before You Tow!

As we’ve written in the past tow trucks scams are becoming a major issue across the country. The National Insurance Crime Bureau (NICB) is warning and educating consumers about unethical and illegal practices among some rogue towing and storage operators and repair shops around the nation.

In our latest episode of Fraud Files we take a look at how states are cracking down on illegal towing fees.

Here’s a list of the most recent legislative activity involving towing laws across the country:

California – Assembly Bill 1222, Signed Into Law – September 2015

* Prohibits a towing company from stopping at an accident scene unless summoned to the scene by the owner of the vehicle, owner/operator, or requested by law enforcement
* Establishing requirements to provide proof that a tow truck driver was summoned to the scene
* Require towing companies to provide a written estimate of all charges to the vehicle operator and a signature by the vehicle operator before proceeding with the tow and maintaining a cap on the amount of the tow
* Require towing companies to maintain a record of all towing documents for a period of 3 years and to make those records available for inspection by law enforcement
* Misdemeanor penalties

Illinois – Senate Bill 2261, Signed into Law – August 2016

* Penalties on towers who illegally solicit accident victims – Class 4 Felony
* Towers who violate the accident scene solicitation law can be sued by the vehicle owner and/or the owner’s insurer.
* Also created a statewide relocation towing commission tasked with examining the towing laws of the state and to make recommendations

Missouri – House Bill 1976 – Law Effective November 2016

* Prohibits a towing company from stopping at an accident scene unless summoned to the scene by the owner of the vehicle, owner/operator, or requested by law enforcement, unless it’s an emergency situation
* Allow vehicle owners access to storage yard and sets requirements for when storage yards to be open
* Requires towers to make available upon request a written estimate of all tow-related charges
* Requires a tow rotation list be maintained and utilized by the Missouri State Police, but local jurisdictions are not mandated to use that list
* Misdemeanor penalties for 1st offense, felony on 2nd

Ohio – House Bill 341, Signed into Law – January 2017

* Allows a civil action by insurers against a towing company operator to recover a vehicle. The vehicle is released within 2 days of the insurance company paying the “undisputed amount” of the bill from the towing company.

Pennsylvania

* NICB is working with a state lawmaker from the Pittsburgh area on legislation in 2017 to address towing abuses in Pennsylvania. The problem is most prominent in Philadelphia and Pittsburgh.

Anyone with information concerning tow scams can report it anonymously by calling toll-free 1-800-TEL-NICB (1-800-835-6422), texting keyword “fraud” to TIP411 (847411) or by visiting our web site at www.nicb.org.

NICB Urges Illinois Governor to Sign Measure Aimed at Towing Fraud

vintage-tow-wrecker-pick-up-truck_G1Q8XPUO_LThe National Insurance Crime Bureau (NICB) urges Illinois Governor Bruce Rauner to sign into law Senate Bill 2261 to help protect consumers from the rampant towing fraud that has long plagued the state.

The bill, which has passed both the House and Senate, was supported by NICB, the Illinois Insurance Association and others.

If signed by the Governor, it would create a Statewide Relocation Towing Licensure Commission — a task force that will work over the next year to fully examine the towing laws in the state and report back to the legislature. The commission would have representation from the auto insurance industry in addition to state lawmakers, the towing industry and law enforcement.

In addition SB 2261:

  • Makes it a class 4 felony for a tower to illegally solicit business at an accident scene; and
  • Allows a vehicle owner or the owner’s insurer to file suit against a tower that violates the accident scene solicitation section, including recovery of all attorney fees and court costs.

“This is a major step forward as we attempt to put limitations on the rogue tow operators that have plagued many areas of the state, especially the Chicago area,” said NICB President and CEO Joe Wehrle. “Motorists should not be subject to predatory towing practices that result in outrageous charges and tactics, such as holding cars hostage in salvage yards until the owner or their insurance company pay what amounts to a ransom to get the vehicle returned.”

Anyone with information concerning insurance fraud or vehicle theft can report it anonymously by calling toll-free 800-TEL-NICB (800-835-6422), texting keyword “fraud” to TIP411 (847411) or submitting a form on our website. Or, download the NICB Fraud Tips app on your iPhone or Android device.

Chicago Tow Company Accused of Scamming Customers

As we’ve reported earlier tow trucks scams are becoming a major issue across the country. In Chicago rogue towing has become the most popular trend. That is when tow operators take advantage of accident victims in order to charge exorbitant fees over and above what would be reasonable to tow a vehicle.

One tow company in Chicago has been placing online ads for tows for only $65. However, Natalie Bomke of WFLD-TV found out that wasn’t the case for many victims of this alleged scam.
FOX 32 News Chicago