In this edition we focus on tornados in New Orleans, exorbitant towing fees across the country and we check in at this year’s Insurance Fraud Management Conference.
To previous newscasts click here.
The Winter Edition of our quarterly NICB News is now available. This edition looks at the Mystery Device thieves are using, thefts of vehicles with the keys left inside of them, and auto and crime issues in New Mexico.
The National Insurance Crime Bureau (NICB) says new technology is being used to not only unlock and open vehicles, but to also start and steal them.
NICB recently obtained one of the so-called “mystery devices” that the public was first warned about over two years ago. At the time, thieves were being seen on security cameras across the country, using unknown devices to unlock vehicles and steal valuables inside. In recent months, NICB has noted reports of thieves not only opening the vehicles but also starting them and driving away.
The device obtained by NICB was purchased via a third-party security expert from an overseas company. It was developed by engineers in an effort to provide manufacturers and other anti-theft organizations the ability to test the vulnerability of various vehicles systems. Called a “Relay Attack” unit, this particular model only works on cars and trucks that use a keyless remote and a push-button ignition.
In a series of unscientific tests at different locations over a two-week period, 35 different makes and models of cars, SUVs, minivans and a pickup truck were tested. We partnered with NICB member company CarMax, because they are the nation’s largest used car retailer and have nearly every make and model in their inventory. Tests were also done at a new car dealership, an independent used car dealer, at an auto auction and on NICB employee vehicles and ones owned by private individuals.
The vehicles were tested to see if the device could:
* open the door
* start the vehicle
* drive it away
* turn off and restart the engine without the original fob present
The NICB was able to open 19 (54 percent) of the vehicles and start and drive away 18 (51 percent) of them. Of the 18 that were started, after driving them away and turning off the ignition, the device was used to restart 12 (34 percent) of the vehicles.
NICB says there are a number of different devices believed to be offered for sale to thieves. Some use different technology and may work on different make and models and ignition systems. More expensive models may have a greater range and better capabilities for opening and starting a vehicle.
“We’ve now seen for ourselves that these devices work,” said NICB President and CEO Joe Wehrle. “Maybe they don’t work on all makes and models, but certainly on enough that car thieves can target and steal them with relative ease. And the scary part is that there’s no warning or explanation for the owner. Unless someone catches the crime on a security camera, there’s no way for the owner or the police to really know what happened. Many times, they think the vehicle has been towed.”
Wehrle says it’s important for law enforcement officers to be aware of this threat and be on the lookout for thieves who may be using the technology.
According to NICB’s Chief Operating Officer Jim Schweitzer, who oversees all NICB investigations, vehicle manufacturers must continue their efforts to counter the attacks on anti-theft technology.
“Vehicles are a valuable commodity and thieves will continue to wage a tug of war with the manufacturers to find a way to steal them,” said Schweitzer. “Anti-theft technology has been a major factor in reducing the number of thefts over the past 25 years. The manufacturers have made tremendous strides with their technology, but now they have to adapt and develop countermeasures as threats like this surface.”
While there may not be an effective way of preventing this kind of theft at this time, NICB advises drivers to always lock their vehicles and take the remote fob or keys with them. Drivers should also be on the lookout for suspicious persons or activity and alert law enforcement rather than confronting a possible thief.
It’s also a good idea to never invite a break-in by leaving valuables in plain sight. And once thieves get inside, they can easily steal a garage door opener and valuable papers such as the vehicle registration that could lead them to your home. So take the garage door opener with you and take a picture of your registration on your cell phone rather than keeping it in the glove compartment.
Last March we reported on thieves who are using high-tech electronic devices. These devices would be used to break through the keyless-entry systems that lock up modern cars.
These “mystery devices” can allegedly read the frequencies emitted from key remotes when clicked, but a thief would need to be standing very close by in order to pull that off. How these devices actually work is still a matter of debate, but the National Insurance Crime Bureau believes there’s no evidence they can start a car.
In this edition of Fraud Files we focus on the mystery device trend and a new one that have become very popular the past year.
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A poll of professional auto theft investigators from across the globe shows that they are becoming increasingly convinced that mystery devices aimed at breaking into vehicles are getting into the hands of criminals.
At this week’s 63rd Annual Training Seminar of the International Association of Auto Theft Investigators (IAATI), the National Insurance Crime Bureau (NICB) conducted a live poll to assess the awareness of the mostly law enforcement audience concerning the mystery devices.
Based on the unscientific poll, 74 percent said they believe these so-called mystery devices can be used to unlock a vehicle, while 26 percent said they don’t believe these devices work. In addition, 36 percent said they believe the devices can also be used to start and steal a vehicle, although so far, NICB has not confirmed a single reported vehicle theft in the U.S. from this kind of technique.
Only 8 percent said they had actually witnessed a device breaking into or starting a car.
“It was just over a year ago the NICB was the first to warn about the threat of these mystery devices,” said NICB Chief Operating Officer Jim Schweitzer, who conducted the poll. “Last year this was barely a blip on the radar of law enforcement and theft investigators. Now it’s getting everyone’s attention, including the manufacturers who are the front line of defense against these devices.”
Speakers at the Phoenix seminar said recent publicity about hackers deliberately exposing the weaknesses in anti-theft technology may be a good thing.
“To the extent that this does drive more robust software code that is more difficult for some to crack, overall that’s a good thing,” said Maricopa County Attorney Bill Montgomery, the former Chief of the Auto Theft Bureau. “But trying to make an industry out of it? I think those are very questionable motives.”
Anyone with information concerning insurance fraud or vehicle theft can report it anonymously by calling toll-free 800-TEL-NICB (800-835-6422), texting keyword “fraud” to TIP411 (847411) or submitting a form on our website. Or, download the NICB Fraud Tips app on your iPhone or Android device.
As we’ve reported over the past few months thieves are finding new ways around technology designed to keep them out of cars. Roger Morris, Chief Communications Officer of the National Insurance Crime Bureau, talked with CBS News correspondent Vladimir Duthiers on how thieves are now able to amplify the signal sent by your car’s key fob to unlock the doors.
View the video report here.
It’s a growing trend lately and it has many law enforcement agencies scratching their heads. Thieves are using high-tech electronic devices to break through the keyless-entry systems that lock up modern cars.
They are using what some or dubbing as electronic “scanner boxes” that allow them to mimic the signal emitted by key fobs that open car doors with the click of a button.
Once inside, thieves can steal personal items in a matter of seconds.